Operational Policy - Change in General Discussion Posted May 15, 2019 · Edited May 15, 2019 by Uberkull So in two days the ‘hammer time’ policy goes into effect. What if we don’t agree to the new policy? Article Your news articles states... If you have any objections to the aforementioned changes, please inform us of your refusal to agree to the revised operational policy. ..and what happens when we inform you of a refusal to agree? Partial or Full refund? I wonder how this is handled with PA.