Posting this here because it won't let me make a ticket. Also, should warn that the text in the images is super inappropriate.
I've played many MMOs over the years and I've never come across a chat this disgusting before. If you're in a guild with an active chat, you can't just simply "close your chat window" so you're stuck with this garbage. What we really need is either an ignore button/block list, someone from to staff get on a couple times a week to ban/mute these people or even just the ability to switch the default chat so it shows the chat you want, not every single one.