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  1. SO basically that warning "when you open this item it cant be refunded" is bogus if the items you take from your mail instantly counts as claimed. This company is absolutely ridiculous and i have sent this entire thread to microsoft support as well as giving them a nice piece of my mind about how this game is treating its customers.
  2. Upgraded my version of bdo and got the wrong version. refunded it and bought the ultimate version. now i cannot play the game at all. this is absolutely ridiculous.
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