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  1. MDIGN

    Beta Email Clarification

    I know, I've owned the game on Steam for a while now. lol
  2. MDIGN

    Beta Email Clarification

    I understand, but looking from a general perspective across the board it could easily be misinterpreted. I personally had to do a double take and re-read it as I assumed there was a server error that sent me the email by mistake. When sending mass emails like this it is very crucial to make things as simple as possible and leave nothing to doubt. It would have been a better idea to have only sent a message to the signups that were under those ages. Many of the people that panicked had signed up months ago and this was the first email they recieved about the beta. So I can understand how this could freak them out. I mean imagine waiting for months with no update and an email comes in saying, 'you may not be eligible to participate, sorry.'
  3. MDIGN

    Beta Email Clarification

    There is heavy miscommunication going on here. It seems as though the email was worded very poorly. Here's my attempt to clarify things from my understanding: "[Notification] This email is being sent to all Black Dessert beta registrants. Black Dessert has updated its Privacy Policy. As part of this updated policy indiviuals under the ages of 13(US), and 16(EU) are not qualified to register for the beta test. This is a general email being sent to all registrants, this does not mean you are under the age of 13(US)/16(EU). Registrants that are under the ages of 13(US) and 16(EU) must reply to this email to have their information purged from our systems as we can not store it. Thank you, and we apologize for the inconvenience and confusion. -Black Dessert Team" That is what they meant to say.