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  1. Honestly I was trying look for why my character was gone. I tried lookin support and forums but could not find anything recent. So you telling me every update my character disappears but it not showing due to maintenance. Rocketfuel thanks for advice
  2. I’m playing on Xbox and did not think this kind of stuff will happen. We all need help with this issue
  3. 1/7/2020 as I try to lunch the game, there was an update. After the update & starting game, it was asking me to create family name but I already had a character lvl 48 Ninja Draco_Noctis. So after this happened, I created new family name and when asked me to select a server it said “CERT_NA” and it was only one. Please help
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