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Showing results for tags 'crash'.
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So my value pack has run out, but I have a few 7 day and a 30 day on my main. The problem is I now can't log my main on as every time I try the game crashes to the dashboard. All my other characters login fine. I've tried hard reset, even uninstalled and reinstalled but no luck. I've also submitted a ticket and posted a tweet with no luck so any help if any would be great.
Last night I was playing my 49 wizard through the black spirit quest line and encountered a bug at the point where you the game teleports you into a secret area when you step up to a door inside the shadow knight cultist area. I was teleported in, fought the mobs until the cut-scene started and then the game crashed. I repeated this a few times and then gave up on the quest but when I tried to leave the "move you into secret area" modal box kept popping back up so fast I was unable to move away from the door and was thus trapped. I cannot access any other menus because of the modal nature of this popup so that character is permanently stuck, he can either stack there repeatedly pressing B unable to get away due to the delay in allowing movement between boxes or can go into the secret area and crash again. =/ I'm playing other characters but getting him out and fixing the quest eventually would be nice. Xbox One S Not overheated or hardware stressed. I'll link my account on here as soon as I figure out how to do it, couldn't find the info anywhere.