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Found 6 results

  1. @[CM] Valtarra I'm going to lose my mind. Once again I am getting the "failed to update the payment information" when I try to purchase Pearl's. If you remember from November I went THREE WEEKS before my purchase was honored. I will not go through that again. This happens all the time to me - clearly something bigger is wrong. I send it a ticket and they basically tell me to log out of my game and log back in. I'm really upset that after this long that error still persists. What is going on?
  2. Hello! I have recently purchased the game on my PS4 from the PSN Store and when I went to play it I couldn't get past the start screen! When I click start it says "Now processing" and then it will quit to the previous screen (the one that says 'press x') it says "Notice Connection with the server has been lost." I have tried resetting my internet, my console, and I have even uninstalled and reinstalled the game, but to no avail. I have not been able to play the game at all because of this! I have submitted a ticket, however I do not know how long it will take for them to get back to me and I'm thinking that I should just go for a refund. But before I do that I'd thought I'd ask on here to see if anyone knows how to fix this. It's done this for 3 days now.
  3. Yesterday I tried to buy the new Legendary Items pack from the Playstation store. I was charged for it and cannot repurchase it, yet it doesn't show in-game. Instead all I get is "failed to update payment info". I've restarted multiple times. I'm getting frustrated- any advice or suggestions?
  4. I purchased weights @ Pearl Shop on a later date I am going to start strengthening my character. My thoughts were that they were going to keep them on my character in the pearl department and not put weight on my character but that was a no go. How can I move my weights to storage or how do I move them so they won’t make my character be over 100 pounds? I am having real bad difficulties with this extra weight on me please help? Thank you
  5. Hello i bought i think it was yesterday 2 character slots from the pearl shop i received the 2 item then i pressed x to use them but a can´t create the characters i lost the pearls and i don´t know what happened pls help
  6. Every time I go to start the game, I get this error code: (800C000B) Can't get past the loading screen. Anyone else experiencing this? (Xbox One X)
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