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Found 4 results

  1. I know I've posted about this before, but I am going to keep making noise about this until it gets resolved. People are out money here. There is a bug that has affected some of us on PS4 after purchasing the Legendary Items pack. Our accounts get charged, but the item never gets delivered to our in-game mail. When visiting the Pearl Shop or refreshing the mail, a "failed to update the payment info" message appears. This prevents us from not only retrieving our purchase, but from ever making future purchases of Pearls. Not to mention my 20% off coupon will probably expire, because I have been experiencing this for the last FIVE DAYS. My support ticket is stuck on 'pending' and I'm getting no communication or resolution. I've met players on Reddit, the forum, and world chat who are having this exact same issue. There is something wrong, we have all made $50+ purchases that have never been delivered, and this should be a priority to fix - not to mention acknowledge via official communications - that there is a problem affecting several players. If anyone sees that this and is thinking about buying the Legendary Items pack DON'T BUY IT. You risk bricking your shop.
  2. I purchased 2000 pearls in the ps store and received them in the game via mail and claimed them, however they are not showing up when I open the pearl shop. Thank you for any assistance.
  3. I purchased 3000 pearls, opened the mail icon and received them no problem but when I go to the Pearl Store their not there. I can't buy anything. I've reset the game and still nothing, any suggestions? How do I raise this? Any help would be great. Thanks
  4. Hey just looking for a hand. Bought the $80Cdn pearl box but i have not received my pearls nor can i link my account to submit a ticket due to that bug. Any solutions? Thanks! Edit: im an idiot. I have them
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