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Misopsema

Xbox One Pearl Refund Causes Account Locks

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I recently did the survey per the website here: https://www.console.playblackdesert.com/News/Detail?boardNo=3501&category=0 and applied for the compensation it offered. I own both the Ultimate and Basic editions of the game on Xbox One and ever since I put into it I get BEC_001 authorization error everytime I try to log in. The pics on this post is my proof of my ownership and I already know pearl abyss take forever to fix their problems. How do you run your game in such a manner denying your paying customers access to their products Pearl/Daum?

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I'm getting the BEC_001 authorization error and haven't completed the pearl refund survey. Was just coming here to look to see if anyone else was having this problem.

So count me a +1

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Ultimate was not on the list of changes.

Curious to how you had both on the same account

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1 minute ago, Doktar said:

Ultimate was not on the list of changes.

Curious to how you had both on the same account

Long story short..I preordered the Basic originally when it came out then upgraded to Ultimate.

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Posted (edited)
2 hours ago, Misopsema said:

Long story short..I preordered the Basic originally when it came out then upgraded to Ultimate.

So you replaced the basic with the one item not covered by this refund change.

I will try this when I get home. I have ultimate and should get the same error I think.

Edited by Doktar
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