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error code BEC_001 [417] at login (NA)

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I purchased deluxe edition and could not login since day 1 and it is been more than week..

At Login error message "BEC_001 [417] disconnected from server, confirming authorization"

I pulled out 3 tickets and I followed instruction but I am still having same issue..

any one experienced similar issue? please help

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I'm sorry to hear you are having issues :( From what I am reading, you already submitted tickets... can you send me your info so I can look into it personally? 

Family name
NA or EU


CM Valtarra

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