MansaMusa 2 Posted March 16, 2019 With 1 2h gaming everydqy, then got this , i think i should bye bye rum :D. Alcohol is never good Quote Share this post Link to post Share on other sites
MansaMusa 2 Posted March 16, 2019 (edited) Hey friends of same plight, will you please let me know your gametag so i can make friend with you. We are sympathetic to each other. Bugs are usual of gaming but be optimistic. My gametag : NhanXO. Would to see u in game ( soon :D) Edited March 16, 2019 by MansaMusa P.S to GM Ghlish: I triple check with the bank and im sure that no refund from microsoft. My daily visa debit works fine, no illegal business, im so sure that u can sue me if u want to. Quote Share this post Link to post Share on other sites
Slice 1 Posted March 16, 2019 Bro what are you talking about I just wanna play my game. Quote Share this post Link to post Share on other sites
MansaMusa 2 Posted March 16, 2019 Me too, but what can we do now ? Trying to be positive or fretting ? Quote Share this post Link to post Share on other sites
MansaMusa 2 Posted March 16, 2019 Anyone got any response yet? My response tell me wait for unknow time while they investigate further. They have no clue to fix i guess. Already submit last ticker and if their answers are not logical I will quit the game. I bought product not begging for it. Quote Share this post Link to post Share on other sites
Ravenforge 6 Posted March 16, 2019 Still nothing. I'm begining to feel like they dont even look at the forums. And the ticket system they use is pretty broken. I'll try again after work but I dont have high hopes. 1 Quote Share this post Link to post Share on other sites
wufei13 2 Posted March 16, 2019 No response from my ticket and no fix. I agree with ravenforge it's looking grim. 1 Quote Share this post Link to post Share on other sites
wufei13 2 Posted March 16, 2019 Is this a ban and we just didnt get notified? Quote Share this post Link to post Share on other sites
MansaMusa 2 Posted March 16, 2019 No clue and no hope, from the ticket they share nothing. Quote Share this post Link to post Share on other sites
Frosty 6 Posted March 16, 2019 It's not a ban. I havent did anything to warrant a ban. Havent even talked in world chat yet Quote Share this post Link to post Share on other sites
wufei13 2 Posted March 16, 2019 Same here but the options are running thin at this point and they aren't telling us anything. Quote Share this post Link to post Share on other sites
HighHeathen 1 Posted March 16, 2019 I was really hoping this issue was gonna be solved this morning. I added my ticket to the list, maybe it’ll help Quote Share this post Link to post Share on other sites
Jeo320 7 Posted March 16, 2019 Have not looked though all replys have you tried deleting reserve data for black desert?? Quote Share this post Link to post Share on other sites
MansaMusa 2 Posted March 16, 2019 Yeah , tried it already, reinstall the game for sure too, no help . btw thanks Quote Share this post Link to post Share on other sites
HighHeathen 1 Posted March 16, 2019 3 minutes ago, Jeo320 said: Have not looked though all replys have you tried deleting reserve data for black desert?? I’ve tried everything I can think of a few times lol. This didn’t work either tho Quote Share this post Link to post Share on other sites
Jeo320 7 Posted March 16, 2019 Dam i know this fixed every issue i had at title screen wishing you best of luck 1 Quote Share this post Link to post Share on other sites
Ravenforge 6 Posted March 16, 2019 I even tried having a friend invite me to the game from within the game to try and get the game to realize I wasn't logged in. By the way ,according to his in game list, I'm still logged in. Quote Share this post Link to post Share on other sites
ParadigmMorph 15 Posted March 16, 2019 (edited) 22 minutes ago, Ravenforge said: I even tried having a friend invite me to the game from within the game to try and get the game to realize I wasn't logged in. By the way ,according to his in game list, I'm still logged in. I knew that was the issue. Have your friend try to whisper you to see if it goes through? Edited March 16, 2019 by ParadigmMorph Quote Share this post Link to post Share on other sites
Ravenforge 6 Posted March 16, 2019 6 minutes ago, ParadigmMorph said: I knew that was the issue. Have your friend try to whisper you to see if it goes through? Didn't think of that, I'll try when I get off work. Quote Share this post Link to post Share on other sites
ParadigmMorph 15 Posted March 16, 2019 @GM_Hexe @CM Valencia Can we get some help? Please. 1 Quote Share this post Link to post Share on other sites
MansaMusa 2 Posted March 16, 2019 In fact, this kind of bug is regular in mmo. Your character somehow got stuck in server and you cant login. Usually when i used to play Mu online, I contacted Admin to "kick" or refresh that char. But this customer service here dont have any clue but thinking I used illegal card to purchase the game or I sneaky get refund from Microsoft. Quote Share this post Link to post Share on other sites
misfitmortal 0 Posted March 17, 2019 Still no fix and no responses to my ticket yet. Been almost 3 days. 🙁 Quote Share this post Link to post Share on other sites
ParadigmMorph 15 Posted March 17, 2019 They don't care... customer service for this game is the worst ive seen yet and I have played my fair share of MMORPGS. 2 Quote Share this post Link to post Share on other sites
ParadigmMorph 15 Posted March 17, 2019 In the meantime the GMs are too busy battling each other in the game RATHER THAN ACTUALLY HELPING PEOPLE Quote Share this post Link to post Share on other sites
HighHeathen 1 Posted March 17, 2019 What the actual F***.... Why would they assume anything about a refund? I’ve redownloaded the game 3 times now, obviously Microsoft didn’t refund me. Especially since I never asked for one. How the F would I even be able to use the game to know that I can’t log in if I had gotten a refund from Microsoft? The is just the dumbest sh*t I’ve ever encountered with a customer service. They really don’t want us to like this game 1 Quote Share this post Link to post Share on other sites
