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Ualtred

NEED HELP xbox BDO website accnt creation PROBLEM

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Upon attempting to create a new account on the following page:

https://www.xbox.playblackdesert.com/Member/join/

I am unable to proceed to the second step, that of email verification. Making sure all parts of the step one form are complete the page appears to hang once the proceed button has been pressed. This has occured on both Chrome and Firefox, as well as on safari on my mobile device. There is no error message. It seems to load, shows me this (see attached screenshot), shows as loading once I press 'ok' then the popup disappears and I remain on the same page. 
This has been the case for each time I attempt to create an account over the course of several MONTHS now.

Has anyone else encountered this?

Does anyone know where I can communicate this to the webmaster?

Does anyone have any idea how i can get around this?

 

Screenshot (36).png

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Disable addblock or use another device, like xbox or phone. For me Chrome on Android phone worked Well, no success with Chrome and edge on PC, or edge on xbox.

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