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Joker133

(MULTIPLE) Pearl Shop Outfits Bug/Glitch (Updated: Solved and needs to be fixed)

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Posted (edited)

EDIT: Please go down to the important update section for details.

Original Post:

The (Xbox One) awakening outfit for the Lahn has a glitch with its transparent parts. First off, they do not appear transparent outside of the store/appearance menu. Just solid color, I checked to see if was just the white but the problem is present with all colors it seems. The second part of the problem is that when I walk near any object while wearing the outfit, that object’s textures are put onto (what is supposed to be) the Transparent parts. (Pictures below)

Will you please fix this soon...

UPDATE: This problems seems to be persistent with all outfits with transparent parts.

When I’m in pearl shop/character selection/beauty menu(s) the outfits look completely normal, transparent parts and all. But when in game (out of menu(s)) they are solid in color and have the bug/glitch listed above.

Also try messing with the white balance, that didn’t help. Then completely changed my display to a different monitor, still didn’t work and the problem persists.

I’m running the game on a 4K UHD/HDR monitor on Xbox One X. If anyone was wondering...

If anyone else is having this issue please leave a comment below.

Also, if you are NOT having this issue on Xbox One X with THIS outfits please let me know.

I am trying to figure out if it is a isolated issue.

 

“Important Update”

So, I’m going layout/restate the situation for any CM’s/GM’s to read.

The issue/bug that has been discovered has to do with many of the pearl shop outfits that contain transparent parts on them.

Such as the Lahn’s (Sanguine Petal and Orchid Fall) outfits.

When wearing one of these outfits, the transparent parts seem to be completely solid to their base color. When walking near things like NPCs and tall grasses, their textures are glitched onto what is supposed to be the transparent parts. As seen in the pictures below.

(FYI: the outfits look normal in the menus like beauty/pearl shop/character selection.)

But through many hours on trial and error and helpful comments from other players, we have discovered what is causing the problem.

It is caused by the 4k UHD setting for the Xbox One X under the display settings.

Region: All regions

Server: All servers

How to recreate the problem:

1. Using an Xbox One X (with a 4k monitor) 

2. Put on a pearl shop outfit with transparent parts, such as the Lahn’s (Sanguine Petal and Orchid Fall) outfits.

3. Turn the 4k UDH setting on , then save it and restart the game to apply the new setting.

4. The outfit should now be experiencing the bug/glitch with its transparent parts.

5. If the 4k setting is turned off then saved and the game restarted the problem should go away.

6. In conclusion,  the issue comes from the Xbox One X’s 4k UDH setting under the game’s display settings and needs some kind of patch to fix the problem.

FBB4D614-B2F4-4721-8C55-5A3CF0BA9966.jpeg

image.jpg

Edited by Joker133

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I’m having issues as well. Dark knight awakening costume leggings are invisible in game. Also the sorcerer awakening costume causes character to flash a purple color when running.

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9 hours ago, PantherParty86 said:

I’m having issues as well. Dark knight awakening costume leggings are invisible in game. Also the sorcerer awakening costume causes character to flash a purple color when running.

if the leggings are invisible trying doubling checking Hide Cape setting. This does controls a lot of leggings of female classes if they appear or don't.

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Posted (edited)

The sanguine petal underwear has some kind of bug too, not sure if intentional but by the butt crack it looks like a bit of cloth or something.

Which I guess is trying to hide her butt, looks weird though. Also noticed about the 'transparent' parts. At first I could see my tattoos through the outfit but not anymore.

Edit: I'm on Xbox One X by the way, outfit stopped being transparent after I enabled the 4K setting about an hour ago. Thought I had the other day but forgot to click confirm.

Edited by AwokenGenius
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1 hour ago, AwokenGenius said:

The sanguine petal underwear has some kind of bug too, not sure if intentional but by the butt crack it looks like a bit of cloth or something.

Which I guess is trying to hide her butt, looks weird though. Also noticed about the 'transparent' parts. At first I could see my tattoos through the outfit but not anymore.

Edit: I'm on Xbox One X by the way, outfit stopped being transparent after I enabled the 4K setting about an hour ago. Thought I had the other day but forgot to click confirm.

Okay, so I check out what you said and it turns out that you are correct!

I wouldn’t have thought that 4K (UHD) option in the display setting could be the problem.

So, with my set up the same as I stated in the original post, I turned off 4K and restarted the game and all transparent parts are now fixed.

You would think that 4K would only make it better, but no it only messes it up.

They need to fix this as soon as possible, with the fact they advertise the game for Xbox One X Enhanced.

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Posted (edited)

Is this simply because you have set the xbox x to output 4k when you have not got it connected to a 4k uhd monitor/ tv. If this is so its working as intended you need a 4k uhd display to see a 4k uhd correctly. with 4k display  it could be a hardware mapping issue on the display. would be interesting to know which displays are having issues as not all players have this problem. 

Edited by Shadi

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Posted (edited)
5 hours ago, Shadi said:

Is this simply because you have set the xbox x to output 4k when you have not got it connected to a 4k uhd monitor/ tv. If this is so its working as intended you need a 4k uhd display to see a 4k uhd correctly. with 4k display  it could be a hardware mapping issue on the display. would be interesting to know which displays are having issues as not all players have this problem. 

Actually I do have my Xbox One X hooked up to a 4k UHD monitor. 

LG - 27UL600-W 27" IPS LED 4K UHD FreeSync Monitor with HDR - Silver/White

this one to be exact....

EDIT: Just checked it on a totally different 4k UHD TV display and the problem still persists.

Edited by Joker133

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Posted (edited)

I'm using 4K UHD too, the bug is with the game. You can see the clothes transparent in the character select menu but not in the game. 

Samsung*

Edited by AwokenGenius
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22 minutes ago, AwokenGenius said:

I'm using 4K UHD too, the bug is with the game. You can see the clothes transparent in the character select menu but not in the game. 

Samsung*

Exactly the same problem...

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