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ChefKate

Lost Pets

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I just changed servers and lost all the pets that were checked in. A bit frustrating to have a gathering quest without my hedgehog. Any quick fixes?

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Did this issue get cleared up? Also, when it comes to specific issues with characters and their items, make sure to send a ticket to customer service in order for them to personally take a look at the issue. Here is the link for tickets: https://console.pearlabyss.com/Support

Let me know if the issue isn't cleared up so I can delve deeper.

CM Valtarra

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On 10/19/2019 at 2:31 PM, ChefKate said:

I just changed servers and lost all the pets that were checked in. A bit frustrating to have a gathering quest without my hedgehog. Any quick fixes?

This just happened to me

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On 10/19/2019 at 8:31 PM, ChefKate said:

I just changed servers and lost all the pets that were checked in. A bit frustrating to have a gathering quest without my hedgehog. Any quick fixes?

This is fixed by relog or complete restart of the client. Happened to me once, reconnecting to the game worked for me just fine.

Edited by Rocketfuel77777

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